Final payment is due before 30 days of your expected arrival. You may cancel your reservation at any time up to 30 days prior to your date of arrival with a fee of 100 USD per apartment. If cancelled within the 30 days prior no refund is given.
No refunds for no-shows.

If for some unknown reason we need to cancel your reservation all payments made will be returned.
Payment is for the original length of the reservation. Please inform us as soon as possible prior to your arrival if you should decide to alter your reserved dates. Any reservation changes after reserved arrival date, i.e., arriving later or leaving earlier than booked for, (shortened stays), will be looked at on an individual basis.
Breakfast is not offered at our apartments.
For the dates of the Guelaguetza, Day of the Dead, Christmas and New Years the full amount of your stay will be charged in advance. 
No cancellation refund is possible during specifically indicated periods, for example Day of the Dead (20 October through 10 November), Christmas and New Years (15 December through 10 January), Easter (25 April through 09 May 2027) and the Guelaguetza (12 July through 02 August).
Current room prices are subject to increase without notice.     
The reason for cancellation is solely an issue for the booking party. BEST OF OAXACA cannot be held liable for any circumstances, which do not allow for arrival and use of the provided accommodation.
 
The guest of BEST OF OAXACA agrees to remain personally liable for the payment of all losses to the supplied contents of the apartment, damages other than normal wear and tear, repairs due to abuse and /or misuse of electrical equipment, insect screens, and other items provided by the renter.
 
Minimum rental stay is for 1 week. After a 1 week stay the price is pro-rated.

A full cleaning is conducted weekly if you plan to stay over 7 days which includes a change of linens.

The apartments are turn-key rentals, all utilities are paid for. You are responsible for your consumables once your starter kits run out, including drinking water.

WIFI is provided throughout the property.

These two rentals are located within the compound of a private home where the owners reside, so respectfulness is required for all.

A deposit of 50% of your apartment total is required to secure your reservation which will be applied towards your final bill.

A damage protection deposit of $200 USD is required and will be refunded at the end of your stay if no claims are made.

When reserving we accept funds through Zelle or PayPal. Your final bill can be continued using Zelle or PayPal, credit cards or with Mexican Pesos (if already in Oaxaca). Room balance is due within 30 days of arrival.

A passport and one other form of picture ID required when checking in.